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Caring for Community

Energy Accounts Payment Assistance (EAPA)

Free and Confidential Support

Energy Accounts Payment Assistance (EAPA) supports people facing financial hardship with their energy bills. Our trained staff help create a budget, issue vouchers, and set up payment plans. As an Aboriginal organisation, we welcome anyone. Services are free, confidential, and available walk-in, phone or referral.

Energy Accounts Payment Assistance (EAPA)

Energy Accounts Payment Assistance (EAPA) is an NSW Government initiative for customers with an open account who are experiencing a short-term financial crisis e.g. unexpected medical bills, car repairs or loss of employment.

The process involves a trained community employee creating a budget with you, an issuing of a voucher, and setting you up on payment plan with your provider.

What you’ll need:

  • Proof of crisis e.g. receipt of crisis, employment separation certificate
  • Proof of your Income
  • Photo ID
  • Last 90 days bank transactions
  • Latest electricity / gas bill, not a reminder or disconnection notice
Make an appointment

Community Outcomes

Muru Mittigar Community Finance Hub has been helping community members with NILS and Financial Counselling since 2011. In 2016 we added EAPA (Energy Accounts Payment Assistance) and in 2020, Oz Harvest food assistance to our services. So far, we have helped over 2,500 people and have arranged over $2 million in no interest loans.

Muru Mittigar is a verified Indigenous business with Supply Nation. social traders logo

ABORIGINAL procurement - reconciliation in action

How it works

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Get in touch with Muru Mittigar today

Simply fill out the form below and one of our friendly team members will get in touch with you to discuss your situation.

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Chat with a team member

We will discuss your needs and help you navigate the process. This step ensures the solution aligns with your specific objectives.

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Book an appointment with our Caring for Community team

We approach your needs with a focus on the best outcomes for your situation.

Get in Touch

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Or call us on 02 4730 0400

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Acknowledgement of Aboriginal & Torres Strait People

We acknowledge the Traditional Owners of the land on which we live and work. We acknowledge the Elders, both past and present. Our organisation, in partnership with the Traditional Owners of NSW, is working to place First Peoples living cultures and histories at the core of our practice.

Connect with us

Culture

21 Guntawong Road Rouse Hill NSW 2155
Get In Touch
info@murumittigar.com.au

Community

111 Henry Street, Penrith NSW 2750
Make an Appointment
communityteam@murumittigar.com.au

Country

128B Terrybrook Road Llandilo NSW 2747
Get In Touch
info@murumittigar.com.au

Head Office

111 Henry Street, Penrith NSW 2750
info@murumittigar.com.au
(02) 47 300 400